Registration Hub Instructions & FAQ
PURCHASING INSTRUCTIONS
Step 1: Log in to your purchasing account, add the desired week(s) of camp to your cart, and check out. This will hold your camp spot. (Don't have an account? Sign up here!). Proceed to the Registration Instructions below.
REGISTRATION INSTRUCTIONS
Step 1: Click on the registration link in your purchase confirmation email and log in; use the same credentials as your purchasing account. REGISTRATION HUB LINK
Step 2: You will see a list of the education programs for which you have paid and have a place held. Under “Name” it will say “Not Yet Registered.” Click on the blue “Register” button.
Step 3: You will now see our standard registration form. Click the “Choose Registrant” drop-down bar and select “New Registrant” to fill in the student’s information. Note: you will only need to do this once. For future education purchases, students will appear as an option in the drop down menu and their information will pre-populate.
Step 4: Check the required boxes (age verification and education policies agreement).
Step 5: Click the blue “Submit” button. Congratulations—you’re officially registered!
Please note: Failure to fill out student information within 48 hours of registration will result in forfeiture of your education seat(s). A full refund will be processed.
***FOR SUMMER CAMP REGISTRANTS ONLY***: Registration for Camp Programs is done by grade for the upcoming school year. For example, if your child currently is in Kindergarten for the 2024/25 school year, your child's Summer 2025 camp registration should be for Grade 1.
Click here for a PDF of instructional slides.
FAQs
Why is The Umbrella making this change?
The Umbrella is always looking for new ways to make the purchasing path easier for its patrons, whether they’re buying tickets for a theater performance or registering for arts education programming. We know that registration opening days can be stressful for students and parents. In an effort to speed up the checkout process, patrons can now check out and secure their spot(s) in our arts education programs prior to entering detailed registration information. This new format will allow all patrons to move through the purchasing pathway quickly.
What does “Edit Registration” mean? Why can I only alter select information?
Registrations for a given education program are for the intended student only. You are allowed access to parts of the form which may change, such as address and phone number. For other changes, please contact the Education department.
What does “Register” mean? I thought I paid for a spot in the class/camp/education program?
“Register” means that the program has been paid for and a spot is being held for you but there is no student information entered yet. You must fill in student information to officially complete the registration process.
I filled out the student information. What does “Pending” mean?
Pending means that you have paid, filled out the student information form, and the database needs to process the form (can take up to 24 hours). We will contact you should the system find any errors.
What if I still have questions?
For any questions or feedback about the registration process, please contact our Education department:
Youth Programs (including Youth Ceramics, Vacation Weeks, and Summer Camp): Rebecca Campbell (rebecca@theumbrellaarts.org; 978-371-0820 x200)
Workshops and Family Programs: Riley Borst (riley@theumbrellaarts.org; 978-371-0820 x203)
Adult Programs: Jason Springer (jason@theumbrellaarts.org; 978-371-0820 x202)
Adult Ceramics Programs: Zachary Mickelson (zachary@theumbrellaarts.org; 978-371-0820 x208)
Thank you!
