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The present terms and conditions (this “Agreement” or “Terms”) is a legal agreement between you and Umbrella Arts Center (hereinafter “UA”), a company duly organized and validly existing, located at 40 Stow Street, Concord, MA. This Agreement annuls and voids all previous agreements.Terms & ConditionsDisclaimersLinksThe Way We Use InformationCookiesDonor, Customer and Patron Privacy PolicyOur Commitment To Data SecurityRefund and Exchange Policy OVERVIEW The Site (www.theUmbrellaArts.org) is operated by UA. Throughout the Site, the terms “we”, “us” and “our” refer to UA. UA offers this Site, including all information, tools and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and polices referenced herein and/or available by hyperlink. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. In the event of an inconsistency between this Agreement and any additional terms or policies referenced herein, the provisions of the additional terms or policies shall control. Please read these Terms carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the Terms of this Agreement, then you may not access the Site or use any Service. If these Terms are considered an offer, acceptance is expressly limited to these Terms. Any new features or tools which are added to the current site shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes. Terms & Conditions UA maintains this website for your personal entertainment, information, education, program registration and exchange of ideas. Your access to and use of the site are subject to the following terms and conditions and all applicable laws. By accessing and browsing the site, you accept these terms and conditions. Disclaimers UA does not warrant the accuracy of material posted on the site either expressly or by implication for any particular purpose. Neither UA, nor any of its directors, officers, or employees, or any third-party vendor is liable or responsible for any kind of any loss or damage that you incur relating to use of the site, whether or not the circumstances may have been within the control of UA or of any vendor providing services or services support. UA also assumes no responsibility, and shall not be liable for, any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the site or your downloading of any materials, data, text, images, video, or audio from the site. Links For your convenience and information, UA may post links on this website to other sites maintained by third parties. These links do not indicate UA’s endorsement or sponsorship of, or our affiliation with, such sites, and UA neither has control over, nor is responsible for their content. Other sites may link to UA’s website. We reserve the right to request termination of any link to UA’s website at our discretion at any time. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. The Way We Use Information When you visit our website or perform an online transaction, we do not share your information with outside parties except to the extent necessary to complete your request. We use non-identifying and aggregate information to better design our website and to share with third parties. For example, we may tell a third party that a certain number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Cookies In computer language, a cookie is used to store data on a computer’s hard drive. Almost all websites utilize cookies to one extent or another. The UA website uses its cookies along with tracking Partners for metrics purposes. A Prospect receives a cookie from these Partners when they visit http://theumbrellaarts.org and/or when they visit one of the Partner Advertisers’ websites. Partners may collect information for the use of tracking website use and traffic or serving retargeted ads. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described in this notice. Donor, Customer and Patron Privacy Policy UA respects the privacy of its customers and donors and has put in place a privacy policy reflective of our respect. Information UA may collect and maintain:Contact information: name, address, telephone number, email addressGiving or purchase informationInformation on performances, events or education programs attended, or special requests for program information or accommodationsInformation provided in the form of comments and suggestions UA uses this information to understand our customers’ interests in our mission and programs and to update them on our plans and activities. Information concerning customers and donors may be shared only with staff, board members, and consultants, including legal counsel and accountants, on a need-to-know basis. It will be kept confidential unless permission is granted by the customer or donor (or, in the case of a donor estate, the donor’s personal representative), except to the extent UA is required to release such information by law. UA does not sell, rent, or lease its customers' information to other organizations. UA offers opportunities for volunteers and donors to be recognized publicly in association with their contribution; however, are given the opportunity to remain anonymous and to decline public and/or private recognition. At any time you may request to be removed from email and/or postal mailing lists. If you have questions about this Privacy Policy or if you wish to be removed from our recognition or mailing lists, please contact: Umbrella Arts | 40 Stow Street Concord, MA 01742 | info@theumbrellaarts.org Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We have used precautions to protect the security of the website but we cannot guarantee that your information will not be lost or stolen due to technical problems or invasion of the site. These terms and conditions will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts. UA may at any time revise these terms and conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review current terms and conditions. Refund and Exchange Policy Performance and Event Tickets: Thank you for making the choice to join us at Umbrella Arts for one of our scheduled performances or events. We understand that life can be unpredictable and have therefore developed a policy that we hope will address your needs. As always, if you need to cancel your attendance or have any questions, please contact Umbrella Arts at BoxOffice@theUmbrellaArts.org or call (978) 371-0820 x309.All ticket purchases are final.Exchanges of equal value may be made prior to the day of a performance at the discretion of management, dependent upon ticket availability for alternate dates, and subject to a first-come, first-served basis. No exchanges may be made within 24 hours of a performance.If exchanging into a more expensive seating section or performance, upgrade fees may apply.Additional transaction fees will apply to all single ticket purchases. Transaction fees are waived for all Season Subscription packages.Additional event purchases inclusive of pre-paid meals such as Concord Film Project screenings or pre-theater dinners are non-refundable and non-exchangeable. Classes, Vacation Weeks, Summer Camps: Umbrella Arts may cancel any class, workshop, camp week or other educational program with insufficient enrollment; students will be notified and given a full refund. Students are not enrolled until complete payment is received. The Umbrella will not pro-rate or offer make-up days for student absences or late enrollment. Umbrella Arts maintains a detailed policies pertaining to withdrawals, cancelations, rescheduling, exchanges, and refunds for its classes, workshops, summer camps, and educational programs here. Gift Certificates: Gift certificates may be used for a variety of purchases from The Umbrella including classes and performances. All gift certificate purchases are final.
